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Politicians Speak Out Against Suncorp Plans To Offshore

Indian based companies Genpact and World Network Services are currently scoping back office roles at Suncorp/AAMI which includes claims, distribution, recoveries, settlements, administration and finance. There have been reports in the Financial Press that as a result of the current scoping, thousands of Australian Suncorp jobs may be offshored.



In 2006 active FSU members stopped almost 500 back office jobs at Westpac from being offshored to India. It took a strong political, community and workplace campaign to achieve that result. And together we can do it again!

The FSU has contacted State and Federal politicians calling for them to support Australian Suncorp workers whose jobs are being threatened by offshoring plans.

Queensland Labor Senator Claire Moore wrote directly to Patrick Snowball and called on Suncorp to discard any plans to offshore jobs. Senator Moore raised concern over Suncorp’s lack of consultation with staff and the FSU, and you can read her letter here.

Senator Moore’s letter follows public comments by Queensland Premier Anna Bligh in the Courier Mail newspaper on September 13th, when the Premier said it was important insurance claims were assessed by people with local knowledge.

“I think people do have an expectation that when you do pay your premium and you have a problem, even if you don’t end up getting the claim that you wanted, people will at least come out and give you some personal service,” Ms Bligh said.

There are many ways you can get involved in the FSU campaign to keep your back office jobs at Suncorp in Australia. We are looking for members in all states to:

Call the FSU Member Rights centre on 1300 366 378 for more information.

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